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Welcome to our company Quality Improvement and Accreditation Site.

Here you will find:


* Links to our two previous CARF Surveys, and our corrective action steps based on the surveyor’s feedback.


* A “client satisfaction survey” tool and a “stakeholders satisfaction survey” that you are required to utilize at least once per year between the months of June and August. The results and a summary are forwarded to the QI department for analysis and recommendations by the QI Committee.


* Forms that will assist you to record the problem solving steps you use to improve quality in your program on a daily basis.


* Information on the programs that are due for CARF Accreditation, web based training and meeting schedule, sample policies, and other information pertinent to our goal of improving quality through complying with accreditation standards and using best practices in our service delivery.

Downloads:

Employee Satisfaction with Supervision
Quality Improvement Plan For CARF Survey 2010
CARF Survey Report - 2010
]2009 Customer Survey Results
2009 Annual Report
2009-2010 QI Plan
Disaster Recovery Plan
Assistive Technology Plan
Company Quality Assurance Indicators 2010
Cultural Competence Plan
PS Accessibility Plan
Report of Client Satisfaction Surveys 2009
Policy on Seclusion and Restraint 1
Quality Improvement Course Of Action
CARF Client Sat. Survey
BHProgDesc
Quality Improvement Plan 2008 Survey
CARF Survey Report 2008
Quality Improvement Report for CARF 2007 Survey
Revised CARF Quality Improvement Report of CARF 2007 Survey
CARF Survey Report 2007

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